Delivery
Our delivery service starts from around £30.00 dependant on the items ordered and where you are in the country. As most of our products are larger items and some can be fragile we only use dedicated delivery vehicles with drivers experienced in furniture delivery to ensure that your goods arrive with you safe and sound.
Delivery of in stock items would take from 5 – 15 working days.
Each order is different and we would advise you to contact us if you require a dedicated date or have a deadline for delivery.
You would be called / texted or emailed with day / time, usually a 2 – 3 hour time slot, you are given the choice to decline this if you wish and rebook another slot, should it not be suitable for you.
On the day, the driver can call you an hour before, so if you still wish to go to work, or have someone else take the delivery in and not hang around all day, this is perfect, rather than waiting all day…
We use just one Man for this service, and assistance would be required at the delivery address for some items by the person accepting the delivery, please ensure they are able to help.
This Delivery is taken into the hallway or the nearest room for you
Other areas
We can deliver to Scotland, Northern Ireland and Southern Ireland.
These deliveries will cost more we are afraid. However please note that in Scotland, The Isles and Ireland we are only able to offer the doorstep delivery service so therefore you would need help to unload your furniture.
We would suggest that you call us 07787 502986 or email us info@re-creationfurniture.co.uk for a quote for these areas.
Returns
Should you not require your chosen item after it has been delivered, please inform us within 7 days to return the item. You would need to call us on 07787 502986 to do this.
The return delivery costs would be payable by yourselves. These are considerably more than the initial delivery costs, so please ensure that you check your sizes and style before ordering.
Any items that have been made to order, are not valid on this return policy. We do not accept returns on these items so please measure/ consider carefully before ordering.
Order timescales and availability
All products are subject to availability.
Within 48 working hours of placing your order, we will inform you via telephone or email, the estimated delivery date.
Delivery is usually 5-15 working days from order, often sooner. However the time scale is longer should the item be made to order. If you would like to know availability before ordering, please contact us for further information.